Privacy, in plain English

Short version: we collect what you type into our forms and chat so we can actually help you. We don't sell it, we don't put you on marketing lists without asking, and we don't run ad trackers. Al reads your intake personally.

What we collect

When you use the intake wizard on /start, the diagnostic console on the homepage, or the Ask Al chat, we collect your name, your email, an optional phone number, and whatever you write about your business. That's it. We only get what you choose to tell us.

Where it goes

The website is hosted by Vercel. Form submissions are delivered through Formspree, a US-based form-processing service, straight to our email. Chat messages route through Kova's server and configured language-model provider to generate a reply. These providers process the minimum information needed to host the page, deliver your request, or answer the conversation. Al personally reads every intake — there is no anonymous sales queue on the other end.

What we don't do

• No selling or renting your data. Ever, to anyone.
• No marketing lists unless you explicitly say yes.
• No automated drip sequences. If you hear from us, a person meant to write you.
• No third-party ad trackers. When analytics is on, it's privacy-respecting page analytics (Vercel Web Analytics) — no cross-site tracking, no cookies for ads.

One thing we ask of you

Never send passwords, API keys, or credentials through our forms or chat. If a build ever needs access to something, we'll walk you through secure steps for that at the time.

How long we keep things

We keep an inquiry while it is active and while any requested follow-up is open. If no engagement begins, we review it for deletion within 12 months. Active client records may be kept longer when contract, tax, security, or legal obligations require it. Chat and provider logs may have shorter operational retention set by the provider. Want something deleted sooner? Email us and we will handle the request.

Client work stays confidential

Anything you share with us during an engagement — numbers, plans, the messy stuff — is treated as confidential. We don't showcase client work without permission.

Privacy requests

Questions, deletion requests, anything at all: alphonzo@kovaos.co. If we ever change this policy in a way that matters, we'll update this page and the date below.

Effective July 2, 2026.